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Voicemail

Although voicemail in Deal Finders Funnel is created in a voice menu, this page only covers voice menu settings that are relevant to setting up a voicemail box. Creating a Voicemail Box Navigate to Numbers → Voice Menus. If you do not have a voice menu in your...

Queues

Queues are used to route callers to a group of agents. Callers who are routed to a queue will wait on hold for an agent to answer based on a series of rules you define in the queue settings. QUEUES: Routing Calls & Call Handling – Video 32:40 – 42:30...

Creating Voice Menus (IVRs) – OLD

Voice menus are a routing option that allows you to route callers based on keypress or based on speech recognition. Callers can listen to a greeting explaining the menu options, then make a selection. Menu options can be used to route calls using receiving numbers,...

Voice Menus aka IVR

Voice menus are a routing option that allows you to route callers based on keypress or based on speech recognition. Callers can listen to a greeting explaining the menu options, then make a selection. Menu options can be used to route calls using receiving numbers,...