by Deal Finders Support | Mar 25, 2020 | Users
By default, agents who make outbound calls from the DealFindersFunnel softphone can select any tracking number in the account to show as their outbound caller ID. Assigning an outbound number selects a default from that list for that particular agent to save them...
by Deal Finders Support | Mar 25, 2020 | User Management
Access control groups allow you to customize the level of access your users have within your account. You can use them to limit which numbers are visible for a particular user, hide information in the call log, and toggle access to certain features as needed. Access...
by Deal Finders Support | Mar 25, 2020 | Users
DealFindersFunnel allows an unlimited number of users for each account. Each user has a role that determines what kind of permissions they will have in the account. Users can have access to multiple accounts, and can have different roles in different accounts. Some...
by Deal Finders Support | Mar 25, 2020 | User Management
For agents making outbound phone calls using the softphone, DealFindersFunnel allows you to pre-record messages that you can click to leave during outbound call attempts where a voicemail box is reached. Configuring Outbound Voicemail Outbound voicemail recordings are...
by Deal Finders Support | Mar 25, 2020 | Users
Deal Finders Funnel allows an unlimited amount of account users with flexible user access levels. When you add a new user, you can choose from the following roles: call agent, billing, call manager, report manager, and administrator. All account users will have access...
by Deal Finders Support | Mar 25, 2020 | Users
Removing a user from your account will prevent the user from seeing your account when they log in. If the user has access to other accounts in DFF, they will still be able to access those accounts unless they are removed from those accounts as well. Removing a User...
