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Creating Voice Menus (IVRs) – OLD

by | Jul 21, 2019 | Routing, Support

Voice menus are a routing option that allows you to route callers based on keypress or based on speech recognition. Callers can listen to a greeting explaining the menu options, then make a selection. Menu options can be used to route calls using receiving numbers,...

Voice Menus aka IVR

by | Jul 8, 2019 | Routing, Support

Voice menus are a routing option that allows you to route callers based on keypress or based on speech recognition. Callers can listen to a greeting explaining the menu options, then make a selection. Menu options can be used to route calls using receiving numbers,...